IT Services

Over 40 years’ experience in designing and installing business technology solutions with 25+ years of technology leadership and operations experience.


 

Provide your business with 360° security protection by combining your physical and information security needs with ATS. 


ATS has a strong working knowledge in computer hardware, software, networking, servers, storage, and operating systems. Our combined staff experience and training is over 70 years of knowledge. Our managed IT operational teams are well versed and function by processes. From change management to ticketing, escalation to our onboarding processes, our team lives by these on a daily basis.

 

Furthermore, ATS has well over 18 years supporting desktops, networks, and peripherals. We remotely manage each service via our Remote Management and Maintenance tool, which allows us to see the real time state of each service/device, and to be alerted should there be an issue. 


As part of our onboarding process, we assess our client’s needs and close the gap to ensure strong practices are in place. We are project certified and regularly consult on IT strategy.

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We provide great services

Prompt and efficient response


Our customers rave about our response times!  Our support team proactively ensures things run smoothly. You also receive metrics from your account manager including root cause analysis to ensure we are meeting your objectives.


Preventative maintenance

We believe preventative maintenance is the first line of defense. From server maintenance to patchwork, we work hard to protect systems from vulnerabilities. Each preventative maintenance plan we develop is supported by the manufacturer’s best practices to ensure the highest meantime to failure and efficiencies

Consistent and measurable service quality

At the core of our service strategy are metrics and data. Like many of our competitors, we offer detailed, customized reporting, but we take it to the next level, professionally analyzing and interpreting the data to give you optimal insight into your IT infrastructure.

Proven methodologies & qualifications

ATS uses best industry standards including ITIL, PMI, PROSCI, Six Sigma and boasts highly qualified resources.



Why Choose ATS for Your IT Services?

  • Certified trained technicians
  • The best guaranteed response time in the industry!
  • Infrastructure sales and support including server, network, home office
  • Information security protection from malware, data loss, unauthorized intrusion
  • IT professional services such as virtual CIO and project management
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